Terms of service

Terms and Conditions – Interstatement Custom Vinyl and Signs

Effective Date: [Insert Date]

Welcome to Interstatement Custom Vinyl and Signs. These Terms and Conditions govern your use of our website, products, and services. By purchasing from us or browsing our store, you agree to these terms.

1. Overview

Interstatement Custom Vinyl and Signs is a U.S.-based small business specializing in:

Custom vinyl decals for vehicles, walls, windows, and packaging
Business signs and storefront signage
Acrylic plaques and office signage
Die-cut and custom-shaped stickers
Templates for DIY projects

We operate through our website, Etsy store, and may offer additional sales channels.

2. Eligibility to Purchase

To place an order, you must:

Be at least 18 years old or have permission from a parent or guardian
Provide accurate and complete shipping and billing information
Agree to these Terms and our Privacy Policy

We reserve the right to refuse service to anyone for any reason at any time.

3. Custom Orders

All custom and personalized products are made-to-order. This includes:

Personalized vinyl decals with names, logos, or branding
Custom sizes or colors not listed as standard
Acrylic business signage with custom design or lettering

By submitting a custom order, you confirm that all provided information (e.g., spelling, sizes, logo files) is correct. Custom orders are non-refundable and non-returnable.

4. Pricing & Payment

All prices are listed in U.S. dollars and are subject to change without notice.

We accept payment through secure third-party processors such as:

Etsy Payments
PayPal
Stripe
Major credit and debit cards

Orders will not be processed or shipped until full payment is received.

5. Shipping & Delivery

We ship from Portland, Oregon and offer domestic U.S. shipping. Delivery times may vary based on location and carrier. Shipping estimates are provided at checkout.

Please double-check your shipping address. We are not responsible for delays or lost packages due to incorrect address entry.

6. Returns & Refunds

We offer a 30-day return policy on non-custom items. To be eligible:

Item must be unused, in original condition and packaging
Return must be initiated within 30 days of delivery
Customer must provide proof of purchase

Custom products, sale items, and gift cards are not eligible for return. For full details, refer to our Return Policy.

7. Intellectual Property

All content on this website, including:

Product designs
Logos
Templates and mockups
Text and images

...is the property of Interstatement Custom Vinyl and Signs and may not be copied, reproduced, or used without written permission.

Custom designs submitted by you remain your property, but we reserve the right to display completed projects as examples of our work unless you request otherwise in writing.

8. User Conduct

You agree not to:

Violate any applicable laws or regulations
Submit offensive, unlawful, or infringing designs
Use our content or products for unlawful purposes
Attempt to hack, tamper with, or interfere with our website or services

9. Limitation of Liability

To the fullest extent permitted by law, Interstatement Custom Vinyl and Signs is not liable for:

Any indirect, incidental, or consequential damages
Delays or damages caused by shipping carriers
Errors resulting from incorrect order details submitted by the customer
Allergic reactions or surface damage from vinyl application (we recommend testing a small area)

10. Governing Law

These Terms are governed by the laws of the State of Oregon, USA, without regard to conflict of law principles.

11. Modifications to Terms

We may update these Terms and Conditions at any time. Changes take effect immediately upon posting to our website. Continued use of our site means you accept the updated terms.

12. Contact Information

For questions regarding these Terms, please contact:

📧 interstatement.info@gmail.com
📍 Interstatement Custom Vinyl and Signs
Portland, OR 97223